OneVow Privacy Policy

Last Updated: July 30, 2026

1. Privacy Protection Statement

Welcome to the OneVow application service (hereinafter referred to as "OneVow" or "this App").

OneVow is committed to delivering a safe and reliable online social interaction experience, and attaches great importance to the protection of users’ personal information and data security.

This Privacy Policy explains to you:

• What personal information we collect;
• How we use such information;
• How data is stored and protected;
• Whether information will be shared with third parties;
• How you can manage your personal information.

We always process user data in accordance with the principles of legality, transparency, necessity and security, and operate our services in compliance with applicable data protection laws and regulations.

2. Eligible Users of the Service

OneVow is a social matching application intended exclusively for adult users.

To safeguard minors’ safety, only users aged 18 and above are allowed to register and use the App.

Individuals under 18 are prohibited from:

• Creating a OneVow account;
• Using matching features;
• Engaging in chat interactions;
• Uploading personal profile content.

If we detect minor users accessing platform services, we will take necessary measures to dispose of the relevant accounts.

3. Types of Information We Collect

To provide account management, user matching, chat interaction and security protection services, OneVow may collect the following categories of information:

3.1 Registration & Profile Information

When you create an account or complete your profile, you may voluntarily provide:

• Email address
• User nickname
• Avatar
• Gender
• Date of birth
• Region of residence
• Interests and preferences
• Custom personal bio

This information helps you complete your profile and improves your matching experience.

3.2 Device & Network Information

To guarantee stable App operation, we may collect:

• Mobile device model
• Operating system version
• App version number
• IP address
• Network connection status
• Device identifiers
• System language

This data is mainly used for:

• Optimizing service stability;
• Detecting potential security risks;
• Troubleshooting technical failures.

3.3 Usage & Interaction Data

When you use OneVow features, we may record:

• Login records
• Browsing behavior
• Matching history
• Chat message logs
• User reports and feedback
• Feature usage statistics

This information is utilized to:

• Deliver core social functions;
• Refine recommendation algorithms;
• Prevent violations of platform rules.

3.4 Transaction & Subscription Information

OneVow may offer membership subscriptions and premium value-added services.

All payment transactions are processed through Google Play's official payment system.

We do not collect or store:

• Bank card numbers
• Payment passwords
• Card security codes
• Payment account verification credentials

All payment-related data is processed by Google Play under its own privacy policies.

4. Purposes for Using Personal Information

Information collected by OneVow shall only be used for the following legitimate purposes:

4.1 Delivery of Core Services

Including:

• Creating user accounts;
• Displaying personal profiles;
• Providing matching services;
• Supporting chat communications.

4.2 Product Experience Optimization

Based on user usage patterns, we may:

• Optimize feature design;
• Improve recommendation logic;
• Boost overall App performance.

4.3 Platform Security Administration

Used to:

• Identify suspicious accounts;
• Block spam messages;
• Resolve rule-breaking behavior;
• Protect user safety.

4.4 Customer Support

Used to:

• Respond to user inquiries;
• Handle complaints;
• Resolve technical issues.

4.5 Legal Compliance Obligations

Process information as required by laws, regulatory authorities or lawful official requests.

5. Information Sharing Rules

OneVow will never sell, rent or trade users’ personal information.

We may share necessary data only under the following circumstances:

5.1 With Your Consent

We may process and share information within the scope authorized by you upon your explicit approval.

5.2 Authorized Service Providers

To sustain App operation, we may cooperate with the following types of third-party vendors:

• Cloud server providers
• Data analytics service providers
• Push notification service providers
• Security detection service providers

All partners may only process data for agreed designated purposes.

5.3 Legal Mandates

We may disclose information in accordance with mandatory legal requirements, court orders or official regulatory demands.

5.4 Safety Protection

We may share relevant information when necessary to protect:

• Personal safety of users;
• Platform operational security;
• Public interests.

6. Data Storage & Security Measures

OneVow implements reasonable technical and administrative safeguards to protect your personal information, including but not limited to:

• Encrypted data transmission
• Granular access permission controls
• Real-time system security monitoring
• Risk identification mechanisms
• Auditing of all data access activities
• Timely security vulnerability remediation

We retain user information for a reasonable period only as necessary to deliver our services.

When the data is no longer required for service provision or the statutory retention period expires, we will dispose of the data via:

• Permanent deletion;
• Anonymization;
• De-identification.

7. Your Rights to Manage Personal Information

You have the statutory right to manage your personal information, including the following rights:

7.1 View Personal Profile

You may view all basic data associated with your account, such as:

• Nickname
• Avatar
• Personal bio
• Core profile details.

7.2 Modify Personal Information

You may edit modifiable information via the App settings page.

7.3 Delete Account and Associated Data

You may submit a request to delete your OneVow account.

For detailed account deletion procedures and rules, please refer to the OneVow Account Deletion & Cancellation Agreement.

7.4 Revoke Consent

You may withdraw certain data access permissions via your device system settings or in-app configuration.

7.5 Submit Inquiries

If you have questions regarding our data processing practices, you may reach out to us via official contact channels.

8. Protection of Minors’ Information

OneVow does not provide services to minors.

We do not proactively collect any personal information belonging to minors.

If we obtain minor-related data unintentionally due to:

• Incorrect age input by users;
• Users concealing their real age;
• Other unforeseen circumstances;

we will take the following actions after verification:

• Delete all relevant information;
• Restrict or permanently close the account;
• Deploy additional safety safeguards.

9. Third-Party Services Disclosure

OneVow may integrate third-party service components to enable partial functionalities, such as:

• Payment services
• Data statistics tools
• Message push services
• Cloud service platforms

Third-party services process user information subject to their respective privacy policies. You are advised to review the corresponding third-party privacy terms before using their services.

10. Updates to This Privacy Policy

OneVow may revise this Privacy Policy to adapt to:

• Adjustments of product features;
• Technical upgrades;
• Changes in applicable laws and regulations.

If material updates are made that affect your rights, we will notify you through:

• In-app notifications
• Pop-up reminders
• Official webpage announcements

11. Contact Us

If you have any questions, suggestions or complaints regarding this Privacy Policy, please contact us using the information below:

• Appname：OneVow
• Developer Name: Atomic Navigate
• Organization details: SIGNS LOERA LLC
  222 N 1200 W Trlr 105
  Orem - 84057-4447
  United States (US)
• Support Email: service@onevow-chat.com